Payments

You can utilize the test phase and the free plan without providing any payment information. However, this must be done before subscribing to a paid plan.

SEPA Direct Debit

Customers with a European bank account can authorize a SEPA direct debit mandate.

Credit Cards

We accept major credit cards including Visa, Mastercard, American Express, Discover, Diners, and others.

Payment

Starter and Professional Plans

These are prepaid plans. You select the number of licenses you need and pay for them upfront.

If additional licenses are required, you can purchase them at any time. The cost is prorated, meaning you only pay for the remaining time in the current subscription period.

You may cancel your contract up to the last day before the subscription period ends. Once your subscription expires, no further invoices will be issued.

Plus and Premium Plans (Deprecated)

These plans were deprecated in January 2024 and are no longer available for new subscriptions. Pricing is based on the plan and the number of registered users. You can adjust the number of users at any time, and billing for Kimai-Cloud occurs in arrears: invoices are issued at the end of each billing period.

Refer to “User-Based Billing” below for more details.

If you cancel your contract, a final invoice will be issued after your subscription expires.

Billing Period

Billing occurs on a monthly or annual basis, with the billing date corresponding to the date the plan was initially subscribed. For example, if you subscribe to the premium plan on December 26th, subsequent invoices will be issued on the 26th of each month.

If you require billing on specific dates (e.g., the first of the month), please subscribe on that date or contact support for assistance.

Trial Period

For an extended trial period or additional trial users, please contact support.

EU Reverse-Charge and Taxes

Kimai Cloud operates under “Electronically Provided Services / Data Processing,” applying the Receiver Location Principle.

• The tax regulations of Austria apply.
• A valid VAT ID is necessary to issue an EU reverse-charge invoice.
• The tax number you provide will always appear on your invoice.

Kimai Cloud is specifically designed for B2B customers.

• Business customers within the EU with a VAT ID will receive reverse-charge invoices.
• Our business is based in Austria; therefore, Austrian customers will always receive an invoice including tax.
• Customers from other EU countries without a VAT ID will receive invoices with their local VAT rate (under the OSS / One-Stop Shop program).

How Payment Data is Stored

We partner with “Stripe” to securely manage your payment data. Your payment details (credit card number and CVC/check digits or IBAN for SEPA) are never transmitted to Kimai’s server.

Stripe has anonymous access to certain data for informational and fraud prevention purposes:

• The card issuer (CC) or bank details (SEPA), including country
• Expiration date (CC)
• Last four digits of the card (CC) or IBAN (SEPA)